1. Salesforce |
Modules: Sales, Service, Marketing, Commerce, Analytics, App Development. |
Background: Founded in 1999, Salesforce is one of the leading CRM platforms globally, offering cloud-based solutions. |
2. HubSpot CRM |
Modules: Sales, Marketing, Customer Service, Operations, Content Management. |
Background: HubSpot, founded in 2006, is known for its inbound marketing approach and offers a free CRM platform. |
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3. Zoho CRM |
Modules: Sales, Marketing, Support, Inventory, Analytics, AI-powered insights. |
Background: Zoho Corporation, established in 1996, is a global software company with a strong focus on CRM and enterprise applications. |
4. Microsoft Dynamics 365 |
Modules: Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain. |
Background: Microsoft launched Dynamics 365 in 2016, combining CRM and ERP solutions. |
5. Oracle CRM |
Modules: Sales, Marketing, Service, Commerce, Social Media. |
Background: Oracle, founded in 1977, is a global software giant, and its CRM solutions are part of its broader enterprise software suite. |
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6. SAP CRM |
Modules: Sales, Service, Marketing, Commerce, Billing. |
Background: SAP, established in 1972 in Germany, is known for its enterprise resource planning (ERP) software, including robust CRM solutions. |
7. Pipedrive |
Modules: Sales, Lead Management, Reporting, Automation. |
Background: Founded in 2010, Pipedrive is a sales-focused CRM that prioritizes ease of use and pipeline management. |
8. Freshsales (Freshworks) |
Modules: Sales, Marketing, Customer Support, AI-powered features. |
Background: Freshworks, founded in 2010, offers a suite of business software, with Freshsales being their CRM solution. |
9. SugarCRM |
Modules: Sales, Marketing, Customer Service, Analytics. |
Background: SugarCRM was founded in 2004 and is known for its open-source CRM offerings. |
10. Insightly |
Modules: Project Management, Sales, Marketing, Contact Management. |
Background: Insightly, founded in 2009, provides CRM solutions with integrated project management tools. |
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11. Nimble |
Modules: Social CRM, Sales, Marketing, Contact Management. |
Background: Nimble, founded in 2009, focuses on integrating social media into CRM for small businesses. |
12. Apptivo |
Modules: CRM, Project Management, Invoicing, Marketing. |
Background: Apptivo, founded in 2009, offers a suite of cloud-based applications for small and medium-sized businesses. |
13. Agile CRM |
Modules: Sales, Marketing, Service Automation. |
Background: Agile CRM was launched in 2013, providing an all-in-one CRM solution for small businesses. |
14. Zendesk Sell |
Modules: Sales, Pipeline Management, Lead Management, Reporting. |
Background: Part of Zendesk, a customer service software company founded in 2007, Zendesk Sell focuses on sales force automation. |
15. Monday CRM |
Modules: Sales, Project Management, Marketing, Customer Support. |
Background: Monday.com, founded in 2012, offers a highly customizable work operating system, with CRM as one of its core applications. |
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16. Bitrix24 |
Modules: CRM, Project Management, Document Management, Collaboration. |
Background: Bitrix24 was launched in 2012 by Bitrix, Inc., offering a suite of tools for small businesses, including a free CRM. |
17. Capsule CRM |
Modules: Sales Pipeline, Task Management, Contact Management. |
Background: Capsule, founded in 2009, is a simple and effective CRM for small businesses. |
18. Creatio (formerly bpm'online) |
Modules: Sales, Marketing, Service, Process Management. |
Background: Creatio, launched in 2011, offers low-code platforms that combine CRM with business process automation. |
19. Keap (formerly Infusionsoft) |
Modules: Sales, Marketing Automation, E-commerce, Payments. |
Background: Keap, founded in 2001, focuses on small businesses, offering CRM with marketing automation. |
20. Nutshell CRM |
Modules: Sales, Reporting, Email Campaigns, Team Collaboration. |
Background: Founded in 2010, Nutshell is a CRM designed for small businesses, emphasizing user-friendly interfaces. |
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21. Vtiger CRM |
Modules: Sales, Marketing, Support, Inventory, Project Management. |
Background: Vtiger was launched in 2004, providing an open-source CRM with various enterprise features. |
22. Pipeline CRM |
Modules: Sales Pipeline, Contact Management, Task Management, Reporting. |
Background: Founded in 2006, Pipeline CRM is designed to help small and medium-sized businesses manage sales. |
23. SuiteCRM |
Modules: Sales, Marketing, Support, Workflow Automation. |
Background: SuiteCRM, launched in 2013, is an open-source CRM forked from SugarCRM's open-source version. |
24. Streak CRM |
Modules: Sales Pipeline, Email Tracking, Project Management. |
Background: Streak, founded in 2011, is a CRM that operates within Gmail, focusing on email-based sales management. |
25. Less Annoying CRM |
Modules: Contact Management, Task Management, Calendar, Notes. |
Background: Launched in 2009, Less Annoying CRM targets small businesses with a simple, easy-to-use interface. |
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26. Copper CRM |
Modules: Sales, Task Management, Reporting, Contact Management. |
Background: Founded in 2013 as ProsperWorks, Copper CRM is deeply integrated with Google Workspace. |
27. Sage CRM |
Modules: Sales, Marketing, Customer Service. |
Background: Sage, founded in 1981, is a UK-based company known for its accounting and business management software, including CRM. |
28. Odoo CRM |
Modules: Sales, Marketing, Inventory, Accounting, HR. |
Background: Odoo, founded in 2005, is an open-source suite of business applications, including CRM. |
29. Act! CRM |
Modules: Sales, Marketing Automation, Customer Management. |
Background: Act!, originally launched in 1987, is one of the oldest CRM systems, offering robust contact management features. |
30. Maximizer CRM |
Modules: Sales, Marketing, Customer Service, Business Intelligence. |
Background: Maximizer, founded in 1987, offers CRM solutions focused on sales and customer service. |
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31. SAP C/4HANA |
Modules: Sales, Service, Marketing, Commerce, Customer Data. |
Background: SAP C/4HANA is SAP's fourth-generation CRM suite, designed for the modern customer experience. |
32. Infor CRM |
Modules: Sales, Marketing, Customer Service, Reporting. |
Background: Infor, founded in 2002, offers enterprise software solutions, including a robust CRM system. |
33. Pegasystems CRM |
Modules: Sales, Marketing, Customer Service, Automation. |
Background: Pegasystems, founded in 1983, focuses on business process management and customer engagement software. |
34. Nextiva CRM |
Modules: Sales, Service, Analytics, Communication. |
Background: Nextiva, founded in 2006, is a business communication company offering integrated CRM and communication tools. |
35. CiviCRM |
Modules: Contact Management, Fundraising, Membership, Events. |
Background: CiviCRM, launched in 2005, is an open-source CRM designed for non-profits and civic organizations. |
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36. Pipeliner CRM |
Modules: Sales, Automation, Analytics, Contact Management. |
Background: Pipeliner, founded in 2007, offers visual sales pipeline management tools for businesses. |
37. Workbooks CRM |
Modules: Sales, Marketing, Customer Service, Reporting. |
Background: Workbooks, founded in 2009, is a UK-based CRM company focusing on mid-sized businesses. |
38. Scoro |
Modules: CRM, Project Management, Billing, Reporting. |
Background: Scoro, founded in 2013, offers a business management software suite with integrated CRM functionalities. |
39. Really Simple Systems |
Modules: Sales, Marketing, Support, Automation. |
Background: Launched in 2006, Really Simple Systems is a UK-based company offering easy-to-use CRM for small businesses. |
40. SAP Sales Cloud |
Modules: Sales, Marketing, Customer Service, Commerce. |
Background: Part of SAP's broader CRM suite, Sales Cloud focuses on sales force automation and customer engagement. |
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41. ProsperWorks CRM (now Copper) |
Modules: Sales, Task Management, Reporting, Contact Management. |
Background: Copper CRM, formerly known as ProsperWorks, integrates deeply with Google Workspace, focusing on relationship management. |
42. SuperOffice CRM |
Modules: Sales, Marketing, Customer Service, Analytics. |
Background: SuperOffice, founded in 1990, is a European CRM provider focusing on mid-sized businesses. |
43. Nimble |
Modules: Social CRM, Sales, Marketing, Contact Management. |
Background: Nimble, founded in 2009, focuses on integrating social media into CRM for small businesses. |
44. Batchbook |
Modules: Contact Management, Sales, Social Media. |
Background: Batchbook, founded in 2006, is a simple CRM tool focused on contact and relationship management. |
45. Kustomer CRM |
Modules: Customer Service, Sales, Automation, Analytics. |
Background: Kustomer, founded in 2015, is a customer service platform with CRM features, acquired by Facebook in 2020. |
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46. Capsule CRM |
Modules: Sales Pipeline, Task Management, Contact Management. |
Background: Capsule, founded in 2009, is a simple and effective CRM for small businesses. |
47. Highrise CRM |
Modules: Contact Management, Task Management, Notes. |
Background: Launched in 2007 by Basecamp, Highrise is a simple CRM tool focusing on contact management. |
48. GreenRope |
Modules: Sales, Marketing Automation, CRM, Customer Service. |
Background: Founded in 2008, GreenRope offers an all-in-one CRM and marketing automation platform. |
49. Kylas CRM |
Modules: Sales, Marketing, Automation, Analytics. |
Background: Kylas, launched in 2020, is an India-based CRM platform focusing on small and medium-sized businesses. |
50. Capsule CRM |
Modules: Sales Pipeline, Task Management, Contact Management. |
Background: Capsule, founded in 2009, is a simple and effective CRM for small businesses. |
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